Refund policy

REFUND POLICY

K60 is a food product. For safety reasons, we cannot accept returns of opened packets or resell returned product. All sales of opened consumables are final.

If something went wrong with your order, we will fix it.

Damaged or defective product: Email hello@kyndose.com within 7 days of delivery with your order number and a photo. We will send a replacement or refund the item, your choice.

Wrong or missing item: Email us within 7 days of delivery and we will ship the correct product at no cost to you.

Unopened product: Contact us within 14 days of delivery to return unopened product in its original packaging. Once we receive and inspect it, we will refund the purchase price to your original payment method. Return shipping is your responsibility unless the return is due to our error.

Approved refunds are issued within 5 business days. Your bank may take additional time to post the credit.

Questions: hello@kyndose.com